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Guidelines

We look forward to welcoming you to the MNBAQ!

In keeping with the recommendations of the Direction de la santé publique, the Musée national des beaux-arts du Québec has implemented the following measures to ensure the safety and well-being of visitors and employees.

Please consult this guide to better prepare your visit and take full advantage of your experience.

TIME-AND-DATE-STAMPED TICKETS

PURCHASE YOUR TICKETS ONLINE

  • ALL visitors must present a time-and-date-stamped ticket to visit the MNBAQ, since the number of visitors admitted in each time slot is limited.
  • Ticket purchases are made above all online on the MNBAQ website at mnbaq.org.
  • Members of the MNBAQ must also reserve their time-and-date-stamped tickets free of charge since their subscriptions include the visit.
  • Remember to reserve for your children 12 years of age and under even if their tickets are free.
  • If you need assistance to create an account, reserve or purchase your tickets on our website, call us.

HEALTH MEASURES

  • Handwashing is mandatory at the entrance to the MNBAQ. Hand disinfection stations are also available on site.
  • Masks are mandatory for all visitors, who are asked to constantly remain 2 metres from other visitors.
  • Visit tours are identified to ensure smooth traffic.
  • Plexiglass protective barriers have been installed at the reception desk and in the Librairie-Boutique.
  • Public spaces are being cleaned more frequently.
  • All electronic devices and installations that the public handles have been withdrawn.

DURING YOUR VISIT

  • The Pierre Lassonde Pavilion, situated at 179, Grande Allée Ouest, is the only entrance. The Central Pavilion entrance is now closed to the public.
  • Visitors are asked to go to the entrance to the Pierre Lassonde Pavilion five minutes before the time indicated on their ticket to ensure access at the stipulated time.
  • Visitors are authorized to enter only five minutes before the time indicated on their ticket because of the maximum capacity that the Direction de la santé publique has authorized.
  • Paid parking at the MNBAQ is situated behind the Charles Baillairgé Pavilion (the former prison). Allow several minutes to walk to the entrance to the Pierre Lassonde Pavilion.
  • An unsecured self-service cloakroom is available to visitors. It is, therefore, advisable to limit personal effects.
  • The entire museum complex is now open to visitors, including the four pavilions.
  • The Café Québecor signé Restos Plaisirs and its terrace are open. Mandatory reservation to eat on site. Presentation of an identity card is mandatory. Take-out counter also available.
  • Drinking or eating are prohibited in indoor public spaces and the exhibition rooms in the museum complex.
  • The loan of wheelchairs is being maintained.
  • Group visits and activities remain suspended for an indeterminate period.
  • Gallery attendants will be present in exhibition rooms to answer visitors’ questions.

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These measures will be adjusted depending on how the situation unfolds.

Floor plan of the Musée available here.



The MNBAQ offers a welcoming, inclusive living and socialization space that invites visitors to discover Québec and international art. Everyone is welcome and visitors undertake to abide by this code of responsibilities to ensure a pleasant visit for one and all.

AT ALL TIMES

  • To avoid accidents, please leave umbrellas, backpacks, and big handbags in the cloakroom. The MNBAQ reserves the right to examine bags and deny access to individuals with prohibited objects in their possession.
  • To maintain a pleasant environment, use the appropriate language and behaviour. Coarse, aggressive language, harassment, and offensive or discriminatory behaviour will not be tolerated.
  • Please dress suitably and ensure that your body hygiene does not bother other people.
  • Children 12 years of age and under must be accompanied by an adult.

IN THE EXHIBITION ROOMS

  • We encourage discussions around artworks. Please speak quietly in a spirit of respect for the other visitors.
  • To avoid accidents involving yourself or the artworks, walk in the MNBAQ.
  • The artworks that you have the pleasure of contemplating are fragile. Since we wish to preserve them for future generations, touching them or leaning on furnishings or the exhibition room walls are prohibited.
  • Remain roughly 1 metre from the artworks to ensure the security of the objects exhibited and allow other visitors to contemplate the works.
  • Light can cause the deterioration of a number of artworks and flash photography is not permitted. It is possible to take photographs for personal use in public areas and certain exhibition rooms.
  • Please observe the information to this effect in the entrances to the exhibition rooms. In the case of exhibitions in which the artworks have been loaned to the MNBAQ, it may be prohibited to photograph certain works.

IN THE EXHIBITION ROOMS, THE SANDRA AND ALAIN BOUCHARD AUDITORIUM, AND THE MULTI-PURPOSE ROOM

  • Out of consideration for other visitors, turn off electronic device ringers and avoid telephone conversations.
  • Drinking or eating is prohibited.

The MNBAQ reserves the right to prohibit access to anyone who fails to comply with this code of responsibilities.

VISIT THE MNBAQ WITH A SERVICE DOG

Thank you for observing these guidelines. We wish you a pleasant visit to the Musée national des beaux-arts du Québec!